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Comity Designs has partnered with many high tech and financial services companies to develop Renewals Manager to automate renewal processes, create a strategic customer engagement model and provide true visibility into renewal performance.
Traditionally, renewals processes have been adhoc and manual, resulting in missed revenue opportunities and dissatisfied customers. These processes have typically been people-intensive and have resulted in high costs and lost productivity.
Redefining Renewals with Renewal Manager
Drive top-line growth with customer-centric renewals and capture customer insights into upgrades, downgrades and renewal lapses. Get total visibility into renewal retention rates by product type, region, channels and time-frame. Understand impact of bookings on revenue with early and carry over renewal information. Improve efficiency with automated processes and easy-to-use, intuitive user interface.
Features
- One click creation of renewal opportunity including add-on sale and co-terminus opportunities
- Automated renewal workflows that work with your sales operations process
- Reference and audit trail of renewal opportunities back to originating processes and vice versa
- Powerful dashboards for complete visibility
Benefits
- Built-in reporting and dashboard for total visibility into key business metrics
- Account management focused automated renewal processes to improve renewal retention rates and efficiencies
- Configurable to work with your processes
How do I get Renewal Manager?
Get it on the Salesforce.com AppExchange, call us at 408-329-3974 or contact us now. Our CRM experts are available to assist you, and we would be more than happy to discuss your specific questions.
