Docusign
Challenge:
- Needed an automated way to manage their recurring revenue business
- Manual processes made it difficult to accurately create and track renewals
- Multiple groups with different sales processes added to the complexty
Solution:
- DocuSign chose Comity Designs’ Renewals Manager over other solutions for its 1-click renewals, ability to integrate with backend data and flexibility to incorporate different sales processes
- Comity Designs provided a 4-week turn-key implementation, including data migration of historical opportunities
Results:
- Renewals Manager handles all renewal opportunities, including more complex add-on and co-terminus opportunities
- End-users love the dramatically simplified and automated method of creating renewals
- Manual processes to create renewals have been eliminated making it far easier to create and track renewals
